|Affected System||Suspended Services||Service Suspension Period (HKT)|
|Corporate Internet Banking||All Services||25/10/2020
Schedule of Charges
Service Suspension Notice:
Notice for Customer Care Services:
- On account of scheduled maintenance activity, internet banking services will be unavailable from 7:30 AM to 12:30 PM on October 25, 2020. Regular services will resume same day 12:30 PM onwards
- We are concerned about the wellbeing of our customers and due to the current situation of the novel coronavirus infection, we would like to inform you of other channels available to you aside from visiting the branch, during this period.
The other channels available to continue your transactions are Internet Banking, fax and courier requests.
- Our phone banking customer care services are available in English 24X7, please call our Hotline at +852 22342651. To speak to our customer service officers in Cantonese please call during the Hong Kong Business Hours - 9am – 5pm, Monday – Friday (except public holidays).
- The Bank shall not be able to deliver SMS to the registered China mobile number for internet banking services due to technical problems. We will resolve it soon. We would like to request you to send us the transfer request through FAX ((852) 2234 7613) or contact our branch/call center ((852) 2234 2651) for any support. We apologies for the inconvenience caused.
ICICI Bank Hong Kong provides a wide range of trade products and services to cater to the requirements of customers.
Arranging preferred status financing for your imports into India.
Our International Syndications Group (ISG) is a dedicated Foreign Currency Loan syndication desk set up to pursue the loan syndication business.
ICICI Bank manages one of the largest treasuries with over 100 professionals offering a complete suite of products including forex services, currency swaps and options, interest rate swaps and other structured derivative products.
The Hong Kong Monetary Authority - Pre-approved Principal Payment Holiday Scheme.