Account Servicing

Whom do I contact for any grievances on product or service issues?


For any service issues, you may contact our Customer Service Manager by calling 22342651 or write to hkcustomercare@icicibank.com

 

In case of any complaints, you may write to our Complaint Officer by addressing your complaint/ grievance to

 

The Complaint Officer,
ICICI Bank Limited,
Unit 1504 B-1505, Level 15,
International Commerce Centre,
1 Austin Road West,
West Kowloon,
Hong Kong
or

 

e-mail us at hkcustomercomplaints@icicibank.com