SMS Alerts

 

Track your account activity in real time with ICICI Bank Hong Kong’s SMS Alerts service. Receive instant notifications on your registered mobile number whenever money is credited to or debited from your account, helping you stay informed and in control.

 

 

Overview of SMS Alerts

ICICI Bank Limited, Hong Kong branch offers SMS Alerts to help customers monitor transactions on their current accounts. With this service, you receive text messages confirming transactions so you never have to wonder whether funds have moved in or out of your account.

 

SMS Alerts notify you of credit or debit transactions that meet or exceed a threshold value chosen by you, in the currency of your account. Alerts cover transactions such as interest credits or debits, pre-authorised debits, and cheque credits or debits.

 

If you notice any transaction that you did not initiate, you can notify the Bank immediately for investigation.

 

 

How SMS Alerts Work

You can set different threshold values for credits and debits on your account. Once a transaction equals or exceeds the chosen threshold, an SMS alert is sent to your registered mobile number.

 

 

Fees and Charges

The SMS Alerts service is charged at a nominal monthly fee based on the currency of your current account:

 

  • HKD20 per month
  • USD2.50 per month
  • RMB20 per month

 

Standard messaging rates charged by your mobile service provider may apply. The frequency of alerts depends on your account activity.

 

 

Availability

  • SMS Alerts are available for current accounts held in HKD, USD, and RMB
  • Alerts are available only for registered Hong Kong mobile numbers

 

How to Register for SMS Alerts

You can register for the SMS Alerts service by:

 

  • Visiting any ICICI Bank Hong Kong branch
  • Downloading, completing, and submitting the SMS Alerts registration form

 

Please refer to the Terms and Conditions applicable to the SMS Alerts service before registering.

 

 

Important Information

The Bank shall not be responsible for any charges levied by your mobile phone service provider in connection with the SMS Alerts service. ICICI Bank name and logo are trademarks of ICICI Bank Limited and are used under license.

FAQs

What are SMS Alerts?

SMS ALERTS are instant text messages on your mobile phone confirming transactions on your designated ICICI Bank Hong Kong current accounts. You will be notified on your registered mobile phone of any credit or debit transaction of or above a threshold value of your choice (in the currency of the account) such as interest credit/debit, pre-authorized debits and cheque credits / debits.

How do I register or start the SMS ALERTS service?

Download and fill the subscription to SMS ALERTS service form and send it to us.

Walk into any of our branches in Hong Kong

How do I de-register or stop the SMS ALERTS service?

Walk into any of our branches in Hong Kong and give a request to stop the SMS ALERT service

How much time will it take for me to start receiving SMS ALERTS after I give the request?

It will take up to 2 business days for you to start receiving SMS ALERTS after your request for registration is received.