E-mail Safety Tips:
  • ICICI Bank Hong Kong will never send e-mails that ask for confidential information. If you receive an e-mail requesting your Internet Banking details like your PIN, password, account number, you should not respond.
  • Delete suspicious e-mails without opening them. If you happen to open them, do not click any link or attachment they may contain.
  • To secure your computer, read our "Computer Safety Measures" section.
  • To know about e-mail related frauds and tips to protect yourself from fraud, read the "Phishing" and "Spoofing" sections.

Contact Us

  1. If you receive an e-mail claiming to be from ICICI Bank Hong Kong regarding updating sensitive account information like PIN, password, account number, let us know by forwarding the e-mail to hkcustomercare@icicibank.com.

  2. Never provide your banking information like PIN, password, account information or personal information in response to an e-mail. If you have entered personal information, report it to us immediately

  3. If you notice any spoofed (duplicate/unofficial) ICICI Bank website, let us know by writing to us at hkcustomercare@icicibank.com.